CONNECTED SERVICES

PRODUCT SUSTENANCE FOR CONNECTED BUSINESS

Revitalize legacy products

Revitalize Products

Channel and optimize your focus and investment to re-architect mature products for a connected business using modern UX, Mobility, Analytics and Cloud to extend Life-time and drive usage.

Sustenance for connected brand

Maintain Brand

Bad end-of-life strategy can be detrimental to a carefully cultivated brand. Maintain and improve market sentiment with persistent quality for flagship products.

Product lifecycle extension and support

Support Your Long-Term Install Base

Long term customers of legacy products still expect continued support. Reduce attrition of your loyal customer base due to inaction or lack of viable alternatives. Maintain C-SATs for Cross-sell, Up-Sell and Upgrade.

MANAGING OLD AND NEW TECHNOLOGIES SIDE BY SIDE

Organizations continue to re-purposing their existing technologies even as they adopt newer technologies for driving strategic imperatives. And mature products still needs to be managed effectively. HARMAN steps in as a strategic partner and through co-investing & co-engineering, revitalises mature and strategic legacy products. We help in arresting customer attrition and enhancing top-line in an outcome-based engagement Model.

OUTCOME BASED ENGAGEMENT MODELS

Revenue Share

Revenue Share

HARMAN provides All R&D, support and product management. Product is developed with client governance (along with roadmap guidance) under a revenue share model.

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Product license

Product License

HARMAN acquires all distribution and source code development rights by paying one-time license Costs. HARMAN would then provide royalty to the customers for any new license and maintenance sales.

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Product Transfer

Product Transfer

HARMAN would own the product end-to-end and would provide directly engage with the customers. We would also be responsible for recurring maintenance contracts based on renewal.

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