HARMAN OTA/DEVICE MANAGEMENT SOLUTION FOR CONNECTED MEDICAL EQUIPMENT

Medical devices are becoming increasingly connected. This trend is driven by the healthcare providers' willingness to reduce the cost of healthcare while improving its objective quality, availability of wireless connectivity infrastructure and the now proven ability to remotely self-diagnose, measure and even treat using advanced sensor technologies. 

 

As such, many new healthcare and wellness offerings leverage connected smart home, portable or wearable devices on the patient side. However, with connectivity comes increased security risk. Security of medical devices is of critical importance; Hacking of medical devices has already caused major recalls, leading the regulatory bodies worldwide such as FDA, to better frame their device upgradability and security requirements, beyond their existing health IT compliance rules. 

 

Along with cyber-security measures, the ability to remotely update the embedded software on such devices is a key mechanism for medical device manufacturers and service providers to ensure security, safety, time-to-market and increased product value proposition over time. 

 

Leveraging its 18 years of experience in this domain, HARMAN OTA supports Health solution providers worldwide to securely and efficiently manage multitude of devices and their embedded software.

MUCH MORE THAN FIRMWARE UPDATE...

Beyond enabling digital health customers to remotely patch, fix and enhance medical devices throughout the lifetime, Harman OTA enables customer administrators to conveniently view their deployed device fleet status down to a single device, remotely modify device settings and configuration, upload logs for diagnostics, view integrated dashboard and derive advanced device analytics from exported data.
 
HARMAN OTA facilitates scheduling campaigns and defining policies for remote management actions, as well as creating attribute based device groups to execute phased rollouts. To know more, download the brochure here.

Highlights

  • Advanced Campaign and Policy Management providing the required operational flexibility and control

  • Built-in Analytics providing the service administrator with a clear view of its medical device fleet

  • Built-in administrative tools for real-time troubleshooting and investigations

  • Fast Device Integration and resource-constrained device support

  • Built-in end-to-end security

  • Global CDN infrastructure for optimized downloads

  • Flexible Deployment Model: Cloud, On-premise or Hybrid

Key Features

Device Management capabilities

Device Management capabilities

Enable customer admins to:
 

  • Conveniently view their deployed device fleet status down to a single device, including software inventory
     
  • Remotely modify device settings and configuration
     
  • Upload logs for diagnostics
     
  • View integrated dashboard and derive advanced device analytics from exported data

Extensive admin functions and workflows

Extensive admin functions and workflows

Enabling the admin to:

 

  • Schedule campaigns & define policies for software updates
     
  • Create attribute-based device groups to execute phased rollouts
     
  • Define various update modes (silent, forced, optional) and installation conditions using a smart rule engine

 

In addition, advanced management of multiple software components on devices is supported (e.g. applications and firmware managed separately).

100% field-proven Smart Delta update technology

100% field-proven Smart Delta update technology

Successfully embedded in more than two billion devices to date.

 

Smart Delta allows update of device software or firmware with the smallest possible payloads:

 

  • Significantly reducing costs (like network bandwidth consumption)
     
  • Enhancing security
     
  • Improving user experience, with uncompromising reliability

Supporting the main Medical IoT connectivity topologies

Supporting the main Medical IoT connectivity topologies

No need for your engineering team to re-invent the wheel.

 

With more than 18 years of experience in this domain, HARMAN's solution supports all end-device connectivity topologies used in the medical IoT space to date. This includes

  • Direct over cellular
     
  • WiFi Hub based
     
  • Smartphone via Bluetooth/BLE

Compliance-Ready solution

Compliance-Ready solution

HARMAN's solution complies with the various Health regulatory cyber-security requirements known as of today.
 
Our winning model is to enable fast deployment and reduce the operational complexity coupled with the deployment of large Health IT systems.
 
HARMAN's device management solution is separated from the heavily regulated patient-oriented IT systems and offers full control to the service administrator via siloed easy-to-use management and analytics tools.

WHY HARMAN?