Call them digital natives, but your consumers are living, interacting, and shopping differently. To remain competitive in today’s market, businesses must build consumer centric software platforms to enhance engagement with their customers. Recently, ZINNOV evaluated over 35 services providers and their capabilities to build next generation systems for its clients, including IoT platforms, eCommerce platforms, and video & media platforms.
Bringing technologies together faster, engineering connected experiences: The drivers of product modernization have changed over the years. Seamless interaction between millions of devices, products, platforms, data streams and back-end systems would mean dealing with complexity in implementation, yet doing so faster than their competition. HARMAN’s minimum viable product (MVP) led approach to building new products in shorter release cycles, ship fast and iterate faster.
Multi-dimensional engineering skill sets: Enterprises need to bring together deep engineering acumen and a broader portfolio of skills including customer experience, modular architecture, data science, cloud, SaaS and PaaS, back-end systems, and a prolific partner ecosystem. HARMAN’s recognition in this space comes as a testament to HARMAN’s unparalleled competencies and capabilities in Cloud, IoT and Analytics services. Migration of existing products to modern technologies to build modular scalable components, creating distributed SOA and hybrid micro services API model or design/implementation of REST API and native SDK, HARMAN’s global engineering centers bring solid frameworks and skill sets to deliver them.
Engagement models that are nimble and outcome-based: Organizations are turning towards engineering R&D services providers to gain speed and tackle complexities. R&D spends are on the rise with a focus on building digital first organizations, but enterprises are looking for partners who can bring their skin into the game. The spend is spread across building a wide array of next gen products for their clients, including IoT platforms, systems of insight, systems of engagement, etc., with the prime focus of improving customer engagement. HARMAN’s Product Line Management (PLM) practice offers outcome based models to share risks and rewards with the customers. Many global independent software vendors (ISVs) transfer the engineering, product management and sales to HARMAN in a pure margin share model while HARMAN maintaining CSAT and SLA’s.
Unified cross industry toolkit from solution design through to implementation management: Apart from being recognized for its prowess in consumer and enterprise software, HARMAN is also recognized among the leading product engineering service providers in both scale and specialization – Automotive, Consumer Electronics, Enterprise software, Consumer Software, Semiconductor and Telecommunication. HARMAN’s permanent onshore presence, agile and advanced delivery capabilities, customer experience design capabilities, vertical and domain focus, and valued-added consulting services.
Industry leaders who work with HARMAN are enabled and equipped by HARMAN to track the following initiatives towards the success of their digital platform engineering programs.
- Acquire the right resources, at the right time.
- Know that quality projects will be delivered on time and on budget.
- Utilize superior engineering talent in building complex digital platforms.
What does this recognition mean to HARMAN partners and future customers? Gives us a holler and we would love to discuss ways to address rising customer expectations.
*Rating Source – Zinnov Zones 2016 – Product Engineering Services report.